Help Center

Affordable Financial Solutions for Every Budget

Our pricing is based on the level of service you need, and we offer a range of options to fit your budget.
Essential Plan

$32/

monthly
Save $22/Year by paying annually
Business Plan

$56/

monthly
Save $22/Year by paying annually
Enterprise Plan

$120/

monthly
Save $22/Year by paying annually

Help Center

Navigating Your Financial Journey!

Find comprehensive assistance and insights here. Explore step-by-step guides, FAQs, and solutions to common issues.

01. Make Deposit

How To Make A Deposit

Making a deposit is the first step towards trading success. Follow these simple steps to fund your trading account.

Log in and Select “Deposit” From the Dashboard

Sign in to your trading account using your credentials and  click on the “Deposit” option within your account dashboard.

Choose Payment Method

Select your preferred payment method from the available options, which may include bank transfers, credit/debit cards, e-wallets, or cryptocurrencies.

Enter the Deposit Amount & Confirm the Transaction

Specify the amount you wish to deposit. Be mindful of any minimum or maximum deposit limits.

Complete Any Verification Steps

Double-check the payment details and confirm the transaction and depending on your chosen method, you may be required to complete an additional verification step. 

Complete Deposit

Your funds will be credited to your trading account once the transaction is approved. We do not charge any fees for deposits regardless of payment method. You can start your trading now!

02. Make Withdraw

How To Withdraw

Withdrawing your profits is a simple process.
Here’s how to do it.

 
 

Log in to Your Trading Account

Sign in to your trading account.

Access the Withdrawal Section & Select the Method

Navigate to the withdrawal section within your account dashboard and Choose your preferred withdrawal method from the available options.

Enter the Withdrawal Amount & Confirm Details

Specify the amount you wish to withdraw, ensuring it adheres to any minimum or maximum limits.

Submit Your Withdrawal Request

Click on the “Submit” or “Withdraw” button to initiate the withdrawal request.

 

Review & Approve

Your broker will review and approve the request, and funds will be transferred.

02. Make Withdraw

How To Withdraw

Withdrawing your profits is a simple process.
Here’s how to do it.

 
 
03. Complaint Tickets

Your Solution for Any Trading Concerns!

Encountering issues? Our complaint ticket system is here to assist you. Follow these steps.

Access Support

Navigate to the “Support” or “Help Center” section in your account dashboard or on our website.

Submit a Ticket

Find the option to “Submit a Complaint” or “Create a Ticket.”

 

Provide Details

Solar-Panel-Benefits-Image-3.webp

Attach Evidence

If applicable, please upload any relevant documents or screenshots to support your case.

Submit Ticket

After filling in all required details, click ‘Submit’ to send your complaint to our support team.

Resolution

At EchonoWave, we prioritize your trading journey’s smoothness and security. For any assistance, feel free to utilize our complaint ticket system or contact our dedicated customer support team directly.

Personalized solutions

Crafted for your needs, our solutions are tailored, ensuring precise alignment with your goals and challenges, providing effective results.

Advanced technology

We lead with cutting-edge tech, optimizing processes for efficiency, staying ahead of industry trends, and offering the latest innovations.

Comprehensive reporting

Detailed reports offer a holistic view, empowering informed decision-making and tracking success, ensuring transparency and accountability.

Expert guidance

Navigate complexity with our seasoned professionals, receiving expert advice and insights that guide you through decisions.

Client education

Providing clients with educational resources and support to help them make informed financial decisions and achieve their financial goals.

Comprehensive reporting

Offering clients detailed performance reports and other financial data to help them stay informed about their investments and financial progress.
04.Frequently Asked Questions

Have Questions ?

Explore our comprehensive FAQs section to find answers to the most frequently asked questions. We’ve compiled a wealth of information to address common queries. If you can’t find what you’re looking for, don’t hesitate to reach out to our support team.

I Am New To Trading, Where Should I Start?

EchonoWave has a wide range of free resources available to new traders in our Trading Academy. Learn what CFDs are, how to place your first trade, and much more.

 

What Is Third-Party Funding?

A third party is considered to be anyone who is not the account holder/owner of the account. For the purposes of a funding or withdrawal transaction, the name(s) on the Stuart Winston trading account must be an exact match with the name(s) on the account of the other financial institution.

 

How Much Money Do I Need To Open An Account?

The minimum initial deposit is at least $200

 

How Long Does A Demo Account Last?

Demo accounts with our direct Stuart Winston platform last for 30 days after sign-up. Afterward, you will not be able to log in using the demo account credentials.

 

What Is The Processing Time For Withdrawals?

The normal processing time is typically up to 1-2 business days; however, if our Financial Operations department requires additional information, the processing time may be extended. In addition, once processed on our end, your bank may take additional time to credit the funds to your account.

 

What Is The Withdrawal Fee?

There are no withdrawal fees; however, your bank may charge additional fees for incoming transactions.

 

Join EchonoWave Today!

Whether you’re keen on exploring new trading horizons, broadening your investment portfolio, or simply expanding your knowledge of financial markets, EchonoWave is your dedicated companion every step of the way. Ready to embark on this exciting journey? Sign up today and elevate your trading experience to new heights!

Office    : Suite 305, Beachmont, Kingstown, St. Vincent and the Grenadines

Email     :  [email protected]

Phone   :  +44 1379 77 8425

This site is operated by EchonoWave.

Trading financial instruments with margin carries a high level of risk, can work both for and against you, and can result in the loss of part or all of your investment (deposit). You should not invest money that you cannot afford to lose. Should you have any doubts, you should seek advice from an independent and suitably licensed financial advisor. Furthermore, you should ensure that you have sufficient time to manage your investments on an active basis. EchonoWave does not provide investment advice and the information provided herein is intended for marketing purposes only and should not be relied upon as investment advice. Any indication of past performance of a financial instrument is not a reliable indicator of current and/or future performance of such financial instrument. Please read our Client Agreement and Risk Warning carefully before conducting any trades.

Treasury and back office services are provided by EchonoWave.

All Rights Reserved. © 2024 EchonoWave. All rights reserved EchonoWave is a trademark owned by an entity in the Frexco Global Group, headquartered at Suite 305, Beachmont, Kingstown, St. Vincent and the Grenadines. All other trademarks that appear on this website are the property of their respective owners.